- Definition
Technology Transfer call the process that allows an external consultant hired to technological changes, transfer to the HR company, skills that will enable the latter to continue the normal conduct of its operations, without relying on third ....
What is expected after a successful Technology Transfer is that the dropping of Consultant, HR Enterprise to develop effective operations, support and training to new employees entering, and eventually manage the new technology ensuring the implementation of continuous improvement processes.
- Background
leftovers are bad samples Technology Transfer made, which we saw along our journey by different companies and projects. These have generated higher costs to organizations that have received them, conflicts with consultants who have done and without assuming responsibility both for the business as consultants.
The fundamental point that generates these bad Technology Transfer is the sub evaluation made it, both by companies who see it as an expense and not an investment, and by the Consultants who are trying to sell your project Transformation minimize the Technology Transfer process . The usual practice is to focus on the transformation project and assume that at the end, the Company's HR who took part thereof, have acquired the skills necessary to continue with the new operative implemented and properly manage the processes or the new technology.
With a little more professionalism, some consultants defined (in a way) Additional information to be received by the Company HR to operate efficiently, and plan special training sessions.
also offers support and post-implementation support, which is "estimated" in man-hours but without " measured" real needs to be the Company.
No (or very few) Consultants, begin Transformation Project with the mind set on the day after the consultant leaves the company.
As a result of these practices, companies are left with HR who received no training but obtained the necessary knowledge, other than if got the knowledge but lack the experience needed to manage processes or Technology . In addition, the Consultant assumes the made Technology Transfer and responsible any lack of knowledge to the company's HR , which often feel "guilty" of not having reception on knowledge (few times the company's HR are able to require a Consultants appropriate TT).
- Recommendations
The Technology Transfer should not be considered as a task within a project, the TT is a project. Since the inception of the Technology Transformation Project in the company, think to prepare the teams to ensure continuity operations when completed.
Define an internal responsible to lead and manage Technology Transfer. It is recommended that you have knowledge of internal processes, technology and skills of HR of the company (the latter can be obtained with input from Human Resources of the Company).
identify with the Consultant, the skills that should have different company equipment related to new processes and technology to implement. If necessary, define actions to level the missing skills to the HR Company (planning and implement internal and external courses).
Coordinate with consultant and strategy s the task that must be developed during the Technology Transfer, to ensure that the Company HR achieve the objectives.
actions that define the company's HR , assigned to the project, to develop all tasks defined in the framework of the Technology Transfer without impacting the daily operations of the Company ( hiring temporary employees or services is a viable alternative.)
sure that the tasks defined as part of the Technology Transfer effectively develop and carry out assessments of them. Ensure that the Consultant provide the appropriate documentation for training.
define in conjunction with the Consultant, actions solve specific problems identified during the assessments carried out, ensuring that the Technology Transfer achieve its objectives.
- Conclusion
The most common reason for the failure of technology transfer is the undervaluation made of them.
The reason for this is undercutting economic , companies do not want to "spend" and the Consultants in their quest to sell their projects accepted Technological Transformation Technology Transfer made simple, then blaming the company's HR and offering new services to solve the problem created. Start
Technological Transformation Project thinking the day after withdrawing the consulting company, is achieving the goal . This simple
vision will help us (a Consulting and Business) to identify all actions that are required for HR Company are eligible to take control of the new processes and new technology .
Addressing these actions as Project bring us closer to achieving a successful Technology Transfer . Luis
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